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Love Letters

Words can not express the gratitude for Rich, Trish and their entire team entering our lives for our wedding. They were beyond amazing. From the moment we entered their studio (where they stayed late for us to have an appointment), they were above and beyond all of the other introductions we have had with numerous other photographers. They offer a WIDE range of other services, not just photography. Their prices were lower than a lot of others we interviewed (6 in total). From the planning process they worked with us and pulled all of our ideas and other vendors and just...everything together. Stress free and done they way we wanted. NOW! lets talk about the wedding day. THE BEST! The Best. Let me put this into perspective. During portraits, my wife's bouquet broke, Rich was calling out names for portraits, while on the phone with our florist to meet us at our next location, while taking pictures. Next, Someone stepped on my wife's train and it ripped, Rich pulled her outside the ceremony (discretely) and was on the floor with a needle and thread fixing the dress. He was ever-present, without being present at all. He was coordinating everything without getting in the way of the special moments we and our family shared. He and his team were perfect. That is the only word that works. Perfect. What other photographers do that??? None. Vital Image sets themselves apart. Their pictures are beautiful, their staff is amazing, they go far above and beyond any of my expectations for a wedding photographer. We were blessed to have chosen Rich and his team to do our wedding, we didn't know it when we signed the contract with Vital Image, but we do now. Save your self the aggravation of going elsewhere and book them. Its a no-brainer

Vital Image has been such a phenomenal company to work with! I cannot say enough good things about them. When I first started my search for a photographer for our wedding, I sent out emails to a bunch of people. Rich was the first person to respond and one of few that responded at all. He left me his number and I gave him a call, however he was busy at the time (totally understandable), but he still took the time to give me a call back, apologize, and let me know a time he would call back. Now where do you get that kind of customer service?! When he called back, he took the time to talk with me and about what I was looking for along with giving me a ton of information on his company. I was very impressed. And he truly seemed to have listened to everything I said which meant a lot to me. He scheduled us to come into his office a couple weeks later and to say we were impressed would be an understatement! He went over everything with us that he would be providing for us like hair and make-up, two photographers, a videographer, a photo booth and our DJ. But what he provided so much more than just that. He was basically our wedding planner, there to help with just about everything. Anytime I had a question or needed help with anything, his staff was there to help. They were absolutely amazing. Wedding day went off phenomenally, even with the bitter cold weather we had. Our family and friends loved him and his staff and we just felt so honored to have him there. Having both Rich and Larry there to photographer the wedding was such a wonderful perk. Larry was able to take pictures while my husband and his groomsmen got ready while Rich was able to photograph myself and bridesmaids. They got pictures from so many different angles and even had some go pros set up during the ceremony! Ryan, our videographer, was amazing as well. The duo of him and Rich provided lots of laughs throughout the day! Our DJs Kari and Robert were by far the best I've ever seen! They were married and had such a blast which brought such a positive energy to the dance floor. The day went perfectly with Vital Image. But it didn't stop there. After our wedding we headed to Florida for our honeymoon where we were going to visit my husbands best friend (his grandpa). He was unable to make it to the wedding because he wasn't feeling well, but until we got to Florida, we didn't know the extent of it. We found out when we landed he cancer and after going threw a round of chemo he got much worse and they weren't sure he's even make it threw the week. I called over to vital image to see if there was any way they could have a few pictures sent to us early so he could see them and without hesitation, they had them sent over within a day. My husbands grandpa ended up passing two days after we came home from Florida, and I don't think vital image will ever be able to understand how much it meant to us what they did for us. Just because our wedding was over, our relationship with them didn't end. They have still been there to answer any question we've had and they got our pictures to us within a month! We absolutely loved everyone at Vital Image! Thank you for everything you guys did for us!!

Vital Image is the real deal. Our photographer, Tom, did an unbelievable job at capturing our big day! I'm so impressed with how quickly he caught on to our personalities and made the day go smoothly! He went up and beyond our expectations and met with us 2 weeks before the wedding to see all of our picture locations! He didn't need to do that but he was determined to get everything we wanted and dreamed of (which we got!)! My family was so impressed with how stealthily he was during the ceremony that they didn't even notice him! How often can you say you didn't notice the photographer throughout the ceremony? The best part following our wedding, we had pictures 20 days later! Unlike other companies we didn't get 4-5 sneak peaks...we got 200+. And not to mention Trish and Rich were huge helps throughout the whole process! They answered every question and concern we had, they even planned out our wedding day to the minute (which I personally loved!). Not only are they amazing at photography but they are a one stop shop for weddings! We also booked our party bus and hair/make up through them! WOW! The party bus was unreal! Our wedding party had a blast pre-gaming for the reception on the bus! Rich was 100% right when he says keeping the wedding party on the bus gets the party going! The hair/make up was so relaxing because they came to us! We were able to relax and take our time that day knowing they were coming to our hotel room to get us ready. Vital Image is worth every penny. They are a fair price for brides on a budget!


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